About Trident
Contact us
Claims, billing, agency support and general enquiries — routed to the right team, with hours for each.
| Department | Reach them at | Hours |
|---|---|---|
| Claims — report or check status | 1-800-874-3368 · report online | 24 hours a day, every day |
| Billing & payments | 1-800-874-3368, option 2 · pay online | Mon–Fri, 7am–8pm ET |
| Agency support & appointments | 1-800-874-3368, option 3 · apply online | Mon–Fri, 8am–6pm ET |
| Media & press | press@tridentinsurance.example | Mon–Fri, 8am–5pm ET |
| Careers & recruiting | See open roles | Mon–Fri, 8am–5pm ET |
| General customer service | 1-800-874-3368, option 4 | Mon–Fri, 7am–8pm ET |
Something else?
Send us a message.
For claims or billing, use the links above — they are faster than a message here.